Store Policies

Shipping Policy

We ship products via USPS Monday through Saturday. In most cases, orders will be shipped within 24 hours. Shipping prices are calculated by USPS based on weight, distance, and size of the package.

Return/Refund Policy

RETURN POLICY

Thank you for shopping at Bucket & Friends by Lions Market.

If you are not satisfied with your purchase we are here to help.

RETURNS

You have 14 calendar days to return an item from the date that you received the item.

To be eligible for a return, your item must be unused and in the same condition that you received it.

REFUNDS

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to you via PayPal. You will receive the credit within 7 days of our receiving the returned item.

A 15% restocking fee will apply to returns of pet clothing and pet beds.

SHIPPING

You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.

If you have any questions on how to return your item to us, please contact us.